Compliance - Acting Responsibly

Compliance - Acting Responsibly
Compliance Compliance is an essential part of our daily business. We are convinced that only those who act responsibly will remain successful in the long term. For us, this means not only complying with the law, but also aligning our own actions with common ethical values. The foundation of our compliance management is based on national and international standards and is applied for national and international purposes at IMST GmbH.
  • Properly functioning and unhindered competition is one of the cornerstones of the international economic system. It creates growth and jobs and ensures that, as consumers, we can all have modern products at favourable prices.

    IMST also benefits from properly functioning competition, because laws and regulations also protect us from unlawful agreements and excessive prices. This means that we are committed to ensuring that there is fair competition in the markets and complying with applicable antitrust and competition laws.

    Every individual plays an important role in ensuring compliance with the law and internal regulations.

  • Corruption is massively damaging – to fair competition, society and, of course, our company. That is why we are committed to combating corruption of any kind. We actively work to ensure that not only we ourselves, but also our business partners, abide by internationally recognised principles of fair competition. We perform our tasks in accordance with applicable laws and rules and our corporate principles (Quality Policies).

  • Our aim is to ensure that human rights are respected by us, our partners and our suppliers – from the extraction of raw materials, to processing plants, to our own production and use, and finally also in distribution and with our customers.

    We want our products to contain only raw materials and materials that have been extracted and produced without violating human rights and environmental standards. Due to the complexity of supply chains and the large number of raw materials and materials in our products, IMST has adopted a risk-based and strategic approach to this. We use various measures and concepts to sustainably manage our supply chain, including supplier screenings, risk-based analyses and training for suppliers. In addition to compliance with social standards and environmental regulations, this approach also allows us to achieve greater transparency in the supply chain.

    We can only achieve the goal of an ethically sound supply chain together with our suppliers. After all, there is no legal way to have access the entire supply chain, i.e. it is not possible to access the entire supply chain by purely legal means. In addition, we do not purchase raw materials straight from the source, but already in processed form or as part of components or assemblies. That is why we work with our direct suppliers and oblige them to pass on our standards within the supply chain as well.

    IMST GmbH rejects any kind of discrimination in employment and occupation, slavery, child labour, threats to persons defending human rights and other violations of human rights. Furthermore, IMST GmbH attaches particular importance to the protection of fundamental rights at work. We work towards ensuring that not only we, but also our business partners – in particular, suppliers and their sub-suppliers abide by these principles.

  • Diversity among our employees is our strength and a key factor for our success. The different skills, perspectives and experiences build the foundation for innovation and help us understand the needs of our customers around the world and translate them into creative solutions. A high level of respect, tolerance and cooperation characterise our corporate culture.

    Diversity and inclusion are part of the corporate strategy that shapes our conscious handling of diversity and individuality. For us as a globally active company, this is a fundamental factor for economic success. In accordance with our principles, we approach each other openly and with an attitude that is characterised by mutual respect, tolerance and fairness. We aim for equal opportunities for all.

    Any form of discrimination, harassment or bullying is in conflict with our self-image and has no place at IMST GmbH. It is our shared task to create a fair, tolerant, appreciative and collegial working environment.

    The right to freedom of opinion applies to statements made by employees. When expressing opinions in public, at events, in public online forums or in social media networks where we are recognisable as IMST employees, we take care to identify personal views as such.

    We work together with all employees, employee representatives and trade unions in a respectful and trusting manner. In doing so, we strive for a fair balance between the economic interests of the company and the interests of the employees. Even in the event of controversial disputes, it remains our goal to jointly create and maintain a viable basis for constructive cooperation.

  • Networking and digitisation are key factors for the future. Our aspiration is to handle data responsibly. We do not collect personal data in an inappropriate manner and ensure that the existing data in the corporate sphere is secure. In doing so, we focus our customers' needs. Our adapted information security management supports us in planning, implementing and controlling measures to comply with data protection requirements.

    It is important to us that our customers and business partners can rely on responsible and secure handling of their data.

    Applying and using the information security framework, we take responsibility for the information we process. Trade secrets, such as inventions and patents, keep us ahead of our competitors. We comply with laws and regulations on the protection of trade secrets and respect the trade secrets of competitor companies, business partners and customers.

  • We ensure the legal and regulatory compliance of our processes and products throughout the entire product life cycle. In doing so, we respect the meaning and purpose of the relevant laws and regulations. In the case of unclear legal framework conditions, our employees find orientation through established structures and processes.

    We are familiar with the regulations that affect our field of work and ensure that our level of knowledge is always up to date. We consider the potential impact of our actions at all stages of the life cycle of our products. We openly address potential risks in our work environment.

    As employees, we have a central role: from the initial idea to the disposal of our products, we contribute, as technical experts, to taking into account the legal and internal requirements as well as the expectations of our customers and society, and to strengthening their trust in our products.

    IMST owns several patents and other property rights; these are important corporate resources and ensure that we can operate competitively and effectively in the market. That is why we ensure that they are not abused by third parties. It is equally important to avoid unauthorised use of other people's intellectual property.

  • Not only in the manufacturing of our products, but also in our efforts to protect the environment, we do our best. We strive for an optimised environmental and energy balance, meet the increasing demands of consumers and the face current and future ecological challenges.

    The measures for environmentally compatible and energy-efficient design encompass the entire range of services offered by IMST GmbH and take into account the complete product life cycle from design and production to disposal and recycling.

  • We use resources carefully and sustainably. We do this because of our social and environmental responsibility, out of respect for and commitment to our owners and employees, and because it is in our interest to work in a company that operates ecologically and sustainably.

    As a matter of principle, we use material and intellectual property, assets and other company resources only for business purposes. Exceptions apply if company regulations permit the private use of company resources. Wasting resources reduces the company's assets and can also damage its reputation. We therefore ensure that we use resources responsibly and economically in our environment.

  • As a globally active company, we observe national and international economic sanctions and support the community of states in the fight against money laundering and terrorist financing.

    The employees of affected departments, e.g. Sales, stay up to date about current sanctions lists at all times. The employees who are responsible for the business processes are required to set up these processes in such a way that any form of white-collar crime is prevented.

  • In addition, special restrictions apply to certain goods and countries, e.g. military equipment embargoes. Every employee observes strict compliance with foreign trade regulations within the scope of their responsibility.

    Strict compliance with foreign trade regulations is elementary for IMST. External trade regulations must generally be observed when exporting goods, intangible goods and services. Restrictions generally apply to military goods and civilian products that can also be used for military purposes.

  • Our employees' health, safety and well-being are a high priority. We create a working environment where everyone can perform to the best of their ability while maintaining their physical and mental health.

    High technical and operational safety standards are the foundation of our work. We aim to prevent work accidents and work-related illnesses. To achieve this, we rely on our employee's cooperation.

    At IMST GmbH, we comply with work safety regulations and use prescribed protective equipment. We pay attention to safe working conditions and report suspected safety and health risks. We do not work under the influence of alcohol and drugs if this endangers our own safety or the safety and integrity of others. IMST GmbH offers health-promoting and prevention-oriented programmes and relies on the active participation of employees.

    Our work culture is based on trust and respect. IMST GmbH creates framework conditions that support employees in their individual life situations to give their best and remain productive. In this way, we enable all employees to contribute to our success in the best possible way. For this purpose, we offer various opportunities and programmes to balance work and private life.

  • Violations of laws, guidelines and other regulations can lead to massive economic damage, risks under criminal law and fines for companies and their employees, as well as damage to their image and reputation, refusal to grant permits and exclusion from national markets. Therefore, violations must be recognised in good time to avert damage and ensure fair cooperation.

    If we as employees – but this also applies to business partners and suppliers throughout the supply chain – observe a breach of the rules or have reason to suspect that a breach may have occurred, please do not hesitate to raise this issue (contact form).

    Our reporting system (contact form) is open to all employees, business partners and third parties who wish to report breaches of rules that pose a high risk to our company and its employees.

    The reporting system monitors the processing of reports until the conclusion of the procedure. The whistleblower system ensures the confidentiality of all parties concerned. We attach great importance to fairness – in how we deal with whistleblowers and those affected. The principle of proportionality is always kept in mind and in each individual case it is examined which consequences are suitable, necessary and appropriate.

    If you have any information about rule violations, please use the contact form on this page.

Anonymous whistleblowing system
Anonymous whistleblowing system If you have any information about rule violations, please use the following contact form. Report hint

Cookie Settings

We are continuously improving our website and your user experience. For this purpose we use cookies. For the best user-experience, we recommend accepting all cookies. Otherwise parts of the page and contents that need cookie support will be deactivated.

The use of our website is usually possible without providing personal information. Insofar as the opportunity to enter personal or business data (e-mail addresses, names, addresses) exists within the Internet offer, the disclosure of this data by the user is expressly voluntary.
Your data will be treated confidentially and will not be passed on to third parties. Also a link with below access data does not take place.

The organization responsible within the meaning of Art. 24 (1) GDPR (EC DS-GVO) is:

Carl-Friedrich-Gauß-Str. 2-4
47475 Kamp-Lintfort, NRW,

We have a data protection officer, who can be reached as follows:
23-1 Service GmbH
Moselstr. 9
47051 Duisburg, NRW,
You may exercise your right to access and rectify, delete or restrict the processing of your data through our data protection officer, to the extent permitted by other legal obligations.When contacting us (for example via contact form or e-mail), the information provided by the user will be processed for the purpose of processing the request as well as in case of follow-up questions. We would like to point out that data transmission over the Internet (for example via our contact form or by e-mail communication) may be subject to security vulnerabilities. A complete protection of the data from access by third parties is not possible. You have the option to contact our local Data Protection Authority or Supervisor for a complaint about your data processing.


This site uses for security reasons and to protect the transmission of confidential content, i.e. such as the requests you send to us as a site operator, an SSL encryption. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.
If SSL encryption is enabled, the data you submit to us can't be read by third parties.

Integration of services and contents of third parties

Our pages of the online offer may contain third party content, e.g. Videos from YouTube, graphics from other websites, etc. This causes the providers of this content (hereinafter referred to as "third party") to exercise their IP address, because without the IP address they could not deliver the content to the browser of the respective user send. The IP address is therefore required for the presentation of this content. We endeavour to use only those content whose respective providers use the IP address only for the delivery of the content. However, we do not have any influence on this if the third party providers use the IP address, e.g. save for statistical purposes. For this you will usually find the privacy policy on the respective websites of the provider.
The online offer may contain links to other websites (so-called external links). We don't have control over the fact that the operators of other websites comply with the data protection regulations. You can recognize such so-called external links by the text being underlined on the website.

Incorporation of cookies

This website uses to enable the function of our website, so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies or allow cookies only in individual cases to be set, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website or may not be available to certain features.


The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operationg system utilized
  • Referrer URL
  • Hostname of accessing computer
  • Date code of server request

These data can't be assigned to specific persons. A merge of this data with other data sources will not be done. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use.

Privacy policy for the chat software of the company Userlike

IMST GmbH uses the chat software of the company Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the chat like a contact form to chat with our employees almost in real time. The following personal data is collected when the chat is started:

  • Date and time of the access,
  • Browser type/version,
  • IP address,
  • operating system used,
  • And if given: First name, surname and email address.

Depending on the course of the conversation with our employees, further personal data may be collected in the chat which is entered by yourself. The nature of this data depends very much on your enquiry or the problem you describe to us. The purpose of processing all this data is to provide you with a quick and efficient opportunity to contact us and thus improve our customer service.

All of our employees have been and will be trained on the subject of data protection and instructed on the secure and confidential handling of customer data. All of our employees are obliged to maintain confidentiality and have signed an agreement to maintain confidentiality and observe data protection in their employee contracts.

By accessing the website and, the chat widget is loaded in the form of a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code that is executed on your computer and enables the chat.

In addition, IMST GmbH stores the chat history for a period of three months. The purpose of this is to save you from having to provide extensive explanations about the history of your enquiry and for the continuous quality control of our chat service. Processing is therefore permitted in accordance with art. 6 para. 1 (f) GDPR. If you do not wish this, please let us know. We will then delete saved chats immediately.

The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted in accordance with art. 6 para. 1 (f) GDPR.
Further information can be found in the privacy policy of Userlike UG(limited liability).

Data Protection for the Use of Google Analytics

Our company relies on targeted marketing and sales campaigns to attract the right customers for our products. In order to assess the effectiveness of these measures, we use tools for so-called range measurement in the Internet.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google will also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will never associate your IP address with other Google Inc. data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

Browser add-on for disabling Google Analytics
If you do not want your site activity to be available for Google Analytics, you can install the browser add-on to disable Google Analytics. This prevents the JavaScript running on websites (ga.js, analytics.js, and dc.js) from sharing activity data with Google Analytics.
The analysis of data by other site owner tools will not be prevented if you use the add-on. You can still send data to the website or other web analytics services.